COVID-19 UPDATE
A LETTER TO OUR PATIENTS:
The providers and staff at Scotch Institute of Ear Nose & Throat are committed to providing you with the highest quality ENT care. We want to let you know we are continuing to serve you and our community with a few changes in response to the Coronavirus (COVID-19).
As many of you know, this is an evolving issue with new information received all the time. We want to assure you that as a health care practice we are closely monitoring directives from the World Health Organization, Centers for Disease Control and Prevention (CDC), our medical societies, and other information sources. We are continuously providing information and training to our staff to ensure that all our patients receive the safest and best care possible, while keeping our staff safe and healthy.
How to reach us:
Our phones are open from 8:30-5 (closed between 12-1).
You can send us a message through the patient portal. If you have not signed into your patient portal, now is a good time to do so. Please call our office for your sign-in information if you do not have it.
Appointments:
We continue to offer telehealth / telemedicine appointments for all patients. This is a very easy process and will give you audio and video access to your doctors and nurse practitioner from the comfort and safety of your home.
We are open for seeing patients in-person. Should a visit to our office be necessary, please complete all necessary paperwork online before your appointment.
At this time masks for patients are optional. If you are coughing or sneezing, we ask that you consider wearing a mask in consideration of others. We ask that you please limit any visitors to your appointment, when possible. This is the protect the health and safety of all guests and staff. Our clinical staff are required to wear masks but our administrative staff are mask-optional.
Your Care is our Top Priority:
We are staying vigilant to keep our office space clean and safe for you and your family. We are sanitizing all common touch points throughout the day, including but not limited to counter tops, exam rooms, waiting room spaces and pens.
Stay updated:
We encourage you to keep yourself updated on information about the Coronavirus by visiting the following websites:
We feel strongly about the social role we play in attempting to minimize the diffusion of potentially threatening infections and will continue to evaluate and make changes as more information develops.
Stay safe!
Our warmest regards,
Dr. Brett Scotch, Dr. Janet Seper, Dr. Hope Bueller, Bing Pelt, ARPN, Chris Reifenstein, PA-C, and the Staff of Scotch Institute of Ear Nose & Throat
updated 08/06/2022
